Shipping from: Australia

Replacements & Refunds

You can ask for a replacement or refund if the problem with the product is major.
Replaced products must be of an identical type to the product originally supplied. Refunds should be the same amount you have already paid, provided in the same form as your original payment.
Dilkara Australia may take into account how much time has passed since you bought the product considering the following factors:

type of product
how a consumer is likely to use the product
the length of time for which it is reasonable for the product to be used
the amount of use it could reasonably be expected to tolerate before the failure becomes noticeable

A product has a major problem when:

it has a problem that would have stopped someone from buying it if they’d known about it
it is significantly different from the sample or description
it is substantially unfit for its common purpose and can’t easily be fixed within a reasonable time
it doesn’t do what you asked for and can’t easily be fixed within a reasonable time
it is unsafe

You are entitled to return a product if you believe that there is a problem. You are generally responsible for returning the product. If the product is found not to have a problem, you may be required to pay the transport or inspection costs.

Please email customercare@yuty.me in case you want to return an item.

Botanical Crème Cleanser

Botanical Crème Cleanser

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